Delivery and return
Delivery and Processing time
Every product is handmade with care.
The time I need to prepare an order for dispatch varies.
You will find the processing time on the each product description.
Shipping cost will be calculated at checkout. Shipping upgrade is also available at checkout.
Express Post service is seeing significant delays in delivery. This means that parcels shipped via Express Post could take five business days or more to reach their destination.
Estimate domestic postage from Western Australia
Standard Shipping without tracking (Small) AU$3.70
Standard Shipping without tracking (Medium) AU$4.80
Standard Shipping incl. tracking (Small) AU$6.20
Standard Shipping incl. tracking(Medium) AU$7.15
Parcel Post incl. tracking (Medium) AU$9.80
Parcel Post incl. tracking (Large) AU$12.35
Express post incl. tracking(Small) AU$12.80
Express post incl. tracking(Large) AU$16.80
Free Domestic shipping with purchase over $100
Estimate shipping time
*Update We ship Australia & New Zealand only until further notice.
Order will be shipped from Western Australia.
We aim to provide accurate size guideline with centimeters and inches. You can find the guideline on each product description. Please take time to read it as we are not able to accept any returns because the size is not what you expected.
We do our best to photograph the products, but please note that the image colour may appear differently according to your monitor.
If you have any problems with your order, please contact firstname.lastname@example.org within 14 days of delivery.
Our policy lasts 30 days. If 30 days have gone by since your delivery, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Custom or personalised orders
- Intimate items (for health/hygiene reasons)
- Items on sale